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Little Giant Ladder Systems is recalling certain ladders with Rapid Locks after receiving 25 reports of ladders retracting, including 19 reports of injuries. The CPSC says owners should stop using affected ladders immediately, check the recall details and contact the company for a repair kit. If a lock still does not work after the prescribed maintenance and evaluation, consumers may be eligible for a replacement ladder or refund.
Little Giant Ladder Systems is recalling ladders fitted with Rapid Locks after receiving 25 reports of ladders retracting, including 19 injury reports, according to the U.S. Consumer Product Safety Commission. The CPSC advises owners of affected ladders to stop using them immediately while they review the recall instructions and contact the company for a repair kit.
The recall covers the Adjustable Fortress 2.0, Conquest 2.0, Dark Horse 2.0, Epic, King Kombo XT, Leveler, MegaLite, MegaLite+, Multi, Quantum and Vector models. Rapid Locks are black or orange, sit on each ladder leg and insert into the rungs to adjust the ladder’s height. The Little Giant brand and model name appear on the ladder’s side.
Only ladders without an orange rectangular “QC” sticker on the rail above one of the Rapid Locks are included. The company has received 39 reports of Rapid Locks not working properly, in addition to the 25 reports of ladders retracting. The CPSC notice says the 19 injury reports include three involving head injuries and 16 involving other injuries.
The reported head injuries include traumatic brain injury, skull fracture, concussion, vision loss, hearing loss and cognitive impairment. Other reported injuries include joint or bone fractures, lacerations and bruising. These are reports received by the company; the notice does not state that every reported injury was independently verified.
Consumers should consult Little Giant’s recall page at littlegiantladders.com/pages/recalls, or use the QR code on the ladder, then contact the company for a repair kit. The kit contains warning labels and instructions advising users to check that Rapid Locks are properly engaged before every use and to keep the locks lubricated. Owners should follow the company’s instructions rather than continue using a ladder with a lock that does not work properly.
Reported Injuries Prompt Immediate Stop-Use Advice
A ladder that retracts while supporting a person can create a serious fall risk. The recall matters to homeowners, contractors and other ladder users because the affected models were sold nationwide and online for nearly 11 years, at prices ranging from about $100 to $1,000. A ladder may still be in use well after its original purchase, so checking the model and QC sticker can help owners determine whether the notice applies to equipment they already own.
The reported injuries show the potential consequences described in the recall notice, but the figures should be read as reports received by Little Giant, not as a measure of how often a ladder will fail. The company and CPSC notice do not provide a rate based on the total number of ladders sold or an explanation of the circumstances in each reported incident. Regardless, the official instruction is clear: owners of covered ladders should stop using them until they review the recall guidance.
The recall also sets out a remedy beyond warning labels. If a Rapid Lock remains faulty after lubrication and the company’s evaluation, Little Giant says it will offer a replacement ladder of the same or an equivalent model, or a refund. That refund may range from a depreciated value based on the purchase date to the full purchase price for ladders bought within the past 12 months.
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Which Little Giant Ladders Are Covered
The CPSC recall notice identifies Little Giant Ladder Systems, LLC, of Springville, Utah, as the importer. The ladders were manufactured in the United States, China, Mexico and Malaysia. They were sold at Lowe’s, Costco and other retailers, as well as through Lowes.com, Amazon.com, Costco.com, LittleGiantLadders.com and other websites.
The stated sales period runs from December 2015 through October 2026. The recall’s model list and sticker test are the key identifying details: the model name is on the ladder’s side, and covered units lack the orange rectangular QC sticker on the rail above a Rapid Lock. Owners who are unsure whether their ladder is covered can use the company’s recall page or QR code to review the instructions and contact Little Giant.
Under the recall instructions, the repair kit provides labels and guidance about checking lock engagement and lubrication. Owners whose locks do not function properly after following those steps are told to contact the company for evaluation. The replacement-or-refund remedy applies if a lock still does not function properly after that evaluation.
“Consumers should stop using the recalled ladders immediately.”
— U.S. Consumer Product Safety Commission recall notice
Failure Rate and Incident Details Not Provided
The recall notice does not state how many ladders were sold, so the 25 retraction reports and 39 lock-problem reports cannot be used to calculate a failure rate. It also does not give dates or detailed circumstances for the reported incidents, or explain whether the reports overlap. The stated counts describe reports received by Little Giant.
The notice lists the injuries reported to the company, but does not provide case-by-case findings or say whether the injuries were independently confirmed. It also does not explain the cause of each lock malfunction or identify whether a particular production period or manufacturing location accounts for more reports. Consumers should rely on the recall’s model and sticker criteria rather than assume that a ladder is safe because it was made at a particular facility or bought recently.
Check the Ladder and Contact Little Giant
Owners should first stop using a ladder that matches the recall criteria, then check the model name and whether the orange QC sticker is present above a Rapid Lock. They can review the instructions at littlegiantladders.com/pages/recalls or scan the ladder’s QR code and contact Little Giant to request the repair kit. The notice does not give a separate deadline for making a claim.
After receiving the kit, consumers should follow the provided directions on lock engagement and lubrication. If a Rapid Lock still does not work properly, the company directs consumers to contact it for evaluation. If the lock remains faulty after that process, Little Giant says it will offer a same or equivalent replacement ladder or a refund based on the ladder’s purchase date, with full purchase price available for units bought within the previous 12 months. The CPSC notice does not provide a timeline for evaluation or fulfillment of those remedies.
Key Questions
Which Little Giant ladders are included in the recall?
The recall covers the Adjustable Fortress 2.0, Conquest 2.0, Dark Horse 2.0, Epic, King Kombo XT, Leveler, MegaLite, MegaLite+, Multi, Quantum and Vector models with Rapid Locks. Affected ladders do not have an orange rectangular QC sticker on the rail above one of the locks.
What should I do if my ladder is recalled?
Stop using it immediately. Review the instructions at Little Giant’s recall page or scan the ladder’s QR code, then contact the company for a repair kit with warning labels and directions.
What does the repair kit instruct owners to do?
The labels and instructions tell owners to check that Rapid Locks are properly engaged before every use and maintain the locks with lubrication. Follow the company’s directions and contact Little Giant if a lock still does not function properly.
Can I get a replacement or refund?
Little Giant says that if a lock remains faulty after the prescribed lubrication and the company’s evaluation, it will offer a replacement ladder of the same or an equivalent model or a refund. The refund may be depreciated according to the purchase date; ladders bought within the past 12 months may qualify for a full purchase-price refund.
How many injuries have been reported?
Little Giant reported 19 injury reports among 25 reports of ladders retracting. The notice lists three reports of head injuries and 16 reports of other injuries. These are reports received by the company, and the notice does not provide a failure rate or case-by-case findings.
Source: cpsc.gov
